Moussa & Omeiri Foundation (“the Foundation,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, register for an account, submit an aid request, contact us, subscribe to our newsletter, or participate in our activities.

This Privacy Policy applies to https://moussa.omeiri.org and its associated website features. It must be read together with our Terms & Conditions, which govern your access to and use of the website. Together, these documents explain our website practices, your responsibilities, and how we handle personal information.

By using the website, you acknowledge this Privacy Policy and the related Terms & Conditions. Where applicable law requires consent for specific processing activities, we will obtain it as required.

Depending on how you interact with the website, we may collect:

• Contact information, such as your name, email address, telephone number, and other contact details you provide.
• Account information, such as your username, email address, and account preferences.
• Aid request information, including details you submit when requesting assistance or describing your circumstances.
• Communication information, including messages sent through contact forms and correspondence with the Foundation.
• Newsletter information, such as your email address and subscription preferences.
• Technical information, including your IP address, browser type, device information, pages visited, referral information, and access times, which may be collected through server logs, cookies, or similar technologies.

Please provide only information relevant to your request. Do not submit passwords, payment card details, identity documents, medical records, or other sensitive information through general contact forms unless specifically requested through an appropriate, secure process.

We may use personal information to:

• Respond to inquiries and communications.
• Create and manage website accounts.
• Receive, review, and follow up on aid requests.
• Assess requests and coordinate Foundation activities or assistance.
• Send newsletters and announcements where permitted by law and consistent with your preferences.
• Maintain, operate, and secure the website.
• Improve website functionality and understand usage trends.
• Prevent fraud, misuse, and unauthorized access.
• Maintain appropriate records and comply with applicable legal obligations.

We use personal information only for appropriate purposes and in accordance with applicable law.

Information submitted through an aid request may reveal personal or financial circumstances. We will handle such information carefully and limit access to individuals who need it for the relevant Foundation activities.

Submitting an aid request does not guarantee that assistance will be approved or provided. We may request additional information when reasonably necessary to assess a request, using an appropriate channel.

Please do not submit sensitive personal information about another person unless you are authorized to do so and the disclosure is appropriate.

If you subscribe to our newsletter, we may use your email address to send Foundation news, updates, and announcements. You may unsubscribe using the instructions provided in the message, where available.

We may also send administrative or service-related communications when necessary to respond to your requests, manage your account, or operate the website.

We do not use personal information for promotional communications in ways that violate applicable law or any consent choices you have made.

Our website may use cookies and similar technologies to support website functionality, maintain login sessions, remember preferences, understand website usage, and improve performance.

You can manage cookies through your browser settings. Disabling certain cookies may affect login or other website features. Where applicable law requires consent or additional disclosures for particular cookies or tracking technologies, we will follow those requirements.

The specific cookies and analytics technologies used depend on the services enabled on the website.

We may share personal information when necessary with:

• Authorized Foundation personnel involved in responding to inquiries or reviewing aid requests.
• Service providers supporting website hosting, account management, email delivery, technical support, and website security.
• Organizations or individuals assisting with a request, where sharing is necessary, appropriate, and authorized or otherwise permitted by law.
• Professional advisers or competent authorities when required or permitted by applicable law.
• Relevant parties in connection with a restructuring or transfer of Foundation operations, subject to applicable requirements.

We take reasonable steps to protect personal information shared with service providers. We do not sell personal information as part of our ordinary website operations.

Our website may link to third-party websites, social media platforms, Microsoft 365, or other external services. These services may collect information under their own privacy policies and terms.

We do not control independent third-party privacy practices. Please review their privacy notices before providing personal information through their services.

We use reasonable organizational and technical measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse. However, no online transmission or storage system can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including reviewing aid requests, maintaining accounts, managing communications, keeping appropriate records, resolving disputes, and meeting legal obligations.

When information is no longer required, we will take reasonable steps to delete, destroy, or anonymize it, subject to applicable legal and recordkeeping requirements.

The Foundation may use website hosting, email, account management, or other service providers that process information in countries other than the country in which you reside. The location of processing depends on our actual service-provider arrangements.

Where applicable law imposes requirements on international transfers of personal information, we will follow those requirements and implement appropriate safeguards where required.

Depending on applicable law, you may have rights to request access to, correction of, or deletion of personal information we hold about you, or to withdraw consent where processing is based on consent.

You may also decline to provide certain information. However, this may limit our ability to create an account, respond to an inquiry, or assess an aid request.

To submit a privacy request or ask a question about this policy, please contact us through the website’s Contact Us page. We may need to verify your identity before responding.

If personal information about a child is submitted to the Foundation, it should be provided only by a parent, legal guardian, or another person legally authorized to provide it, where such authorization is required.

We will handle children's personal information in accordance with applicable law and take appropriate steps if we learn that information has been collected improperly.

We may update this Privacy Policy to reflect changes in our website, activities, information practices, or legal obligations. Updates will be published on this page with a revised “Last Updated” date.

Where required by applicable law, we will provide additional notice or obtain consent for relevant changes.

If you have questions about this Privacy Policy or wish to make a privacy request, please contact Moussa & Omeiri Foundation through our Contact Us page:

https://moussa.omeiri.org/contact-us
Website: https://moussa.omeiri.org/